- Network Performance Daily: Best Practices for Monitoring Business Transactions, part 2 of 2
- ComputerWorld: Gartner predicts hot, cramped time for data centers
- CIO: Is VoIP Set Up to Fail?
- ITSMWatch.com: IT Costs, Value and Role of ITIL
- ZDNet: Quality IT service comes at a price
More below the fold…
Network Performance Daily: Best Practices for Monitoring Business Transactions, part 2 of 2
“Another important – and frequently contentious – decision for selecting a business transaction monitoring solution is whether to use active or passive technology. An active monitor emulates a client by periodically generating synthetic transactions according to some user-defined script. In contrast, a passive monitor measures the transactions of real clients in all their variability. Which is better? Well, it all depends on what you want to measure.”
ComputerWorld: Gartner predicts hot, cramped time for data centers
“Everyone from chip vendors to servers vendors and software makers has a stake in reducing energy and heat, Kumar said. The problem could ultimately limit the growth of IT. A huge amount of investment is being made in finding solutions, either through new products or through new data-center designs.”
CIO: Is VoIP Set Up to Fail?
“Businesses need to think out of the box when it comes to managing VoIP on their network. The reality is that old solutions can’t solve new problems because the old set of best practices is no match for the new challenges associated with VoIP. To properly manage VoIP and the new challenges presented, organizations need new processes and the development of new skills.”
ITSMWatch.com: IT Costs, Value and Role of ITIL
“Wouldn’t the world be different if IT and the business understood cause and effect and, even better, understood that judicious investments in IT can generate promised returns?”
ZDNet: Quality IT service comes at a price
“Some organisations are spending more than half a million dollars on implementing new service delivery frameworks like ITIL”
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