The SuperAgent/Cisco NAM Tag Team

Today we just put out a press release and went live with a Web page announcing our integration of SuperAgent application response time monitoring into the Cisco Network Analysis Module (NAM). The integration combines NetQoS SuperAgent’s ability to baseline and analyze application performance across the entire network with the NAM’s high-resolution troubleshooting capabilities and data collection capabilities.

Or in short, instead of having a NAM and an external SuperAgent collector(s), you now have the ability to have both in the same box. Isn’t that swell?

The NAM monitors and analyzes network traffic, and provides Layer 2 to Layer 7 visibility into the network traffic. The benefits of combining Cisco NAM with SuperAgent are summed up by Paul Hoyle of the California Department of Transportation WAN Management team, which has already tested the combination. Hoyle said:

“We will be able to combine the data from our multiple NAMs with our other SuperAgent collection sources and view it all in the NetQoS management console, which will help us better understand how applications are performing across our organization and quickly drill down to any NAM for efficient troubleshooting. Plus we get the benefit of monitoring more applications without having to deploy additional SuperAgent hardware.”

As a tag-team, Cisco NAM provides visibility into network and application performance to help ensure the consistent and efficient delivery of applications and services. SuperAgent then takes that information, and delivers an enterprise-wide view of performance, volume, and availability metrics across all of the NAMs (plus SuperAgent’s own collectors) in the network, as well as the ability to drill into each NAM user interface for high-resolution diagnostic reporting. SuperAgent also automatically investigates the cause of problems in a way that augments the NAM diagnostics. For example, SuperAgent can immediately launch a trace route investigation when network latency increases above a normal baseline.

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