Okay, now that we’re back from the luncheon and coming down off the acquisition announcement buzz, we at NetQoS (pending regulatory approval, a part of CA) actually have to do work. Life continues as normal. And it will continue as normal for some time – until the feds get back to us in about a month, we’re still technically an independent company, and even after that, we’ll be acting in the same manner that got us to this successful point.
Of course, our customers may have questions – and we’ve provided an FAQ on the customer service portal for some in-detail answers.
What you can be assured of is that CA will continue to sell, maintain, develop and support the NetQoS products, and plans to do this with the same people that are doing this at NetQoS today. CA plans to integrate the NetQoS products with their existing product offerings (indeed, that was a major point of the acquisition), in order to get the best of both worlds. Check out how CA has handled Wily (and isn’t that the coolest name for a company ever?) to get an idea of how this might play out.
Product releases will come out at roughly the same rate, with the only possible exception if we find there’s an opportunity to develop enhanced integration features.
Most importantly, your existing license agreement with us will be honored as written. There will be no changes in either the agreement or in maintenance costs.
If you have more questions, you can contact your account manager or sales representative, or leave a comment on this blog and I’ll send it along to them. There may be changes to your account teams at a later time, true, but there may also be no change – no different than the way we operate today. In any case, you will be notified if there are any changes to your account team, and your existing contact numbers and support site will remain the same.
I’m not nearly as familiar with CA as I am with NetQoS, but consider this: If CA just wanted our products, they could have licensed them or partnered with us a lot more cheaply than $200M. CA is acquiring us because they are interested in our customer relationships and attention to the customer experience, with our dedication to customer service, and for our very gifted talent pool, which continues to innovate and lead the pack.
(And for regular Network Performance Daily readers, don’t worry about the blog, folks, we are going to keep cranking out blog posts and keep you up to date on what’s going on.)
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