Is Application Performance Management Good for Your Health?

A recent study published in the Archives of Internal Medicine found that regular chocolate consumption can have significant health benefits, may help you lose weight and reduce your risk of developing heart disease. So, ditch the running shoes, dip the FDA food pyramid in dark chocolate and back up the Ghirardelli truck to my house right now – I’m all in!

How can something so decadent be good for you? Dark chocolate is rich in anti-oxidants, anti-inflammatory properties and caffeine that together can increase good cholesterol, lower bad cholesterol and boost your metabolism, helping to optimize your overall health.

Much like the anti-oxidants in dark chocolate, Application Performance Management (APM) solutions can optimize the overall health of your revenue-generating business services by managing complexity, reducing downtime and costs, and improving service quality and reliability. Similar to a heart monitor, APM solutions proactively monitor business transactions as they traverse the IT infrastructure to identify, diagnose and resolve performance problems before they negatively affect end users, preventing lost customers, revenue and employee productivity.

A recent IDG Research Services survey confirms that an effective APM strategy is the key to delivering an exceptional end-user experience and meeting business objectives. According to the survey, “organizations that lack robust APM capabilities put organizational performance at risk, threatening the end-user experience. On the other hand, those that connect to customer metrics and measures through APM are better prepared to face current challenges.”

Those who use APM say it delivers significant benefits that can transform your business, including higher end-user and customer satisfaction, improved IT productivity and a better ability to innovate and support business growth.

Best practice organizations recognize that effective APM creates a transformative opportunity to drive innovation and accelerate the delivery of new business services. By harnessing APM in the early stages of the application development lifecycle, you can identify and resolve problems before they reach production to drive service quality from start to finish. In turn, this reduces troubleshooting cycle times and costs, increases capacity for innovation and accelerates delivery of business services to attract more customers, achieve revenue growth and increase competitive advantage. In short, it helps your organization transform IT into a strategic asset that drives healthy business outcomes.

At this point, I think there is plenty of evidence that APM is good for the health of your business, but is it also good for your personal health? Consider this, the IDG survey finds that APM delivers numerous benefits for IT practitioners including faster troubleshooting, fewer escalations and less finger-pointing. It also enables closer alignment between IT and business executives while improving the ability to manage IT costs. Let’s examine how these IT benefits can improve your health.

  • Faster troubleshooting, fewer escalations and less finger-pointing can significantly reduce your stress levels. The negative health effects of stress are well documented at this point. If you still require further evidence, I recommend that you set your DVR for The Dr. Oz Show. He will not only tell you about this in excruciating detail, but he’ll actually show you real human organs that have been subjected to high stress levels. It’s also important that you do not watch this at meal times or when running on the treadmill.
  • Closer alignment between IT and business executives can lead to higher job satisfaction (happiness), improved productivity (strong sense of accomplishment), better business outcomes, and as a result, maybe a big promotion/raise for you!
  • Improved ability to manage IT costs. Let’s face it. These are challenging economic times. We all have to do our part to make our organizations more efficient and grow faster. In doing so, we are creating stronger and more resilient businesses, and at the same time, securing our future. What’s healthier than that?

Until next time, eat some dark chocolate – it’s good for you!

Follow me on Twitter: @mhsargeant.

, , , , ,

Melissa Hamilton Sargeant

About Melissa Hamilton Sargeant

Melissa Hamilton Sargeant has been developing and marketing IT management software products for nearly 20 years. She has worked for CA Technologies for over five years in senior product marketing roles in Application Performance Management, IT Governance and Security. She currently serves as Sr. Director of Product Marketing for the Service Assurance Customer Solutions Unit where she focuses on CA Application Performance Management. Prior to joining CA Technologies, she was Vice President of Marketing for Digitalsmiths and Bluefire Security Technologies. Mrs. Sargeant also has held senior marketing positions at Mercator Software, Guardent, Digex, Landmark Systems Corporation and COMSAT.


  1. APM is King in 2012 | Service Assurance Daily - May 4, 2012

    [...] results of this survey reflect a recent IDG Research Services survey that said, “Organizations that lack robust APM capabilities put organizational performance at risk, [...]