Tag Archives | Network Monitoring

Three Things You Might Not Know about the Power of Unified IT Monitoring

You probably already know that by moving to a single, modern IT monitoring platform (versus using multiple IT monitoring tools) you can eliminate the typical “swivel chair” integrations and the need to jump from screen to screen for faster problem resolution. However, recently on a webcast with Jim Frey, Vice President of Research at Enterprise [...]

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Six Important Truths about CA Nimsoft Monitor Snap

Some of our competitors have been spreading misinformation about CA Nimsoft Monitor Snap, our new free IT monitoring solution.  So I’d like to take this opportunity to offer the following corrections.

False claim #1:

CA Technologies model to provide community support for CA Nimsoft Snap is not effective or helpful.

The truth:

The community support model is an excellent one.  Users of open source solutions have depended on it for years—with great success.  We are committing sufficient Nimsoft SMEs to our community site to ensure that it provides our customers with the help they need.

Community support is in no way the same as “no support.”  The funny thing is that some of the competitors who are trashing the community support model actually use it themselves for their free tools!

False claim #2:

Because CA Nimsoft Snap only supports up to 30 devices, you will have to do a complete rip-and-replace when you get to your 31st device.

The truth:

Anyone who uses CA Nimsoft Monitor Snap can upgrade to the commercial version of CA Nimsoft Monitor – retaining all of their existing configurations and history.  There is no “rip and replace” as claimed.

Also, unlike our competitors, we don’t restrict customers to only monitoring a certain number of metrics in their given environment.

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Miles Freedman, Lattice Engines

CA Nimsoft Monitor Snap: A Free IT Monitoring Product that Delivers Single-Pane-of-Glass Views

This is a guest post from Miles Freedman, Senior Director of Technical Operation, at Lattice Engines. Miles is one of our beta users of the new CA Nimsoft Monitor Snap tool and shares his experience with it here.

Working with a company that provides data-driven applications for sales and marketing, we rely heavily on our computing infrastructure’s performance and availability. I’m always interested in trying anything that may help me better ensure availability and optimized performance of our infrastructure—especially if it’s free.  As a result, I was very intrigued by CA Nimsoft Monitor Snap, a free monitoring tool recently introduced by CA Technologies.

CA Nimsoft Monitor Snap was very easy to set up and even easier to use. The product did a great job of going through our environment and automatically discovering available devices and systems, so I didn’t have to manually set up a bunch of elements to monitor.

Compared to open source platforms I’ve worked with, I’d say CA Nimsoft Monitor Snap took about a quarter of the time to get set up and working. We tried CA Nimsoft Monitor Snap in our QA environment, which has more than 100 servers, including Windows-based virtual machines, as well as platforms running SQL Server and IIS. The platform quickly discovered all the systems, and I could then easily choose which I’d want to monitor. (CA Nimsoft Monitor Snap enables you to monitor up to 30 systems.)

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CA Network Flow Analysis

12 Things That Could be Clogging Your Network

To celebrate December 12, 2012 (yes, 12-12-12) here are 12 things that could be impacting the performance of your network and the critical applications they support:

  1. YouTube: Yes, cat videos are fun. However, if too many employees are streaming too much video, your network is going to slow to a crawl.
  2. Blackberry 7 Messenger Wi-Fi calls: RIM’s latest Blackberry Messenger update supports Wi-Fi-based calling. That’s great for saving cell minutes, but could add load to the network.
  3. Skype: Microsoft is retiring its Windows Live Messenger communication app in favor of Skype. While instant message traffic should breeze across the network without issue, Skype does make it easy to do voice and video calling, possibly adding to the burden on the network.
  4. Apple FaceTime: Do your employees love their iPhones? If so, they might be using FaceTime to communicate with colleagues and friends over your Wi-Fi. Enough people start using it and your bandwidth could suffer.
  5. Pandora: It’s the holiday season and I love to listen to the Pandora “Christmas Radio” station. Thankfully, I work at home so I am not clogging the office network (and I don’t stream it over the VPN.)

More after the jump.

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Cisco to Acquire ClearAccess

Cisco Wednesday announced its intent to acquire ClearAccess for an undisclosed sum to enhance Cisco’s network management capabilities. The buy, according to a Cisco press release, would enable the network equipment maker to offer service provider customers technology to provision and manage residential and mobile devices.

Can Hardware Vendors Make the Switch to Software?

Cisco’s purchase of ClearAccess, based in Vancouver, Wash., would include the company’s software business and talent, while the company’s hardware line, Smart RG Gateways, will continue on as SmartRG. The network management capabilities in the ClearAccess software, Cisco says, will help Cisco to offer its service provider customers capabilities to better deliver, manage and monetize their services.

“The ClearAccess acquisition reinforces Cisco’s commitment to service providers by accelerating software architectural advancements in mobility, cloud and managed devices, and video,” said Jamie Lerner, vice president and general manager, Cisco Network Management Technology Group, Service Provider Applications, in a Cisco press release. “ClearAccess provides a critical technology that will advance Cisco’s mission to offer service providers a complete set of tools to manage their networks, within the home and across any connected device, amid the ongoing proliferation in network traffic.”

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CA Technologies Earns High Marks from IDC

IDC this week detailed the 2011 worldwide for the network management software and appliance market and identified CA Technologies as a leader in the space.

According to IDC, CA owned 14.1% of the market in 2010 and 13.1% in the first half of 2011. The market research firm reported that the market was $2.5 billion in 2011, growing 9.1% over 2010. And IDC expects this market to grow at a CAGR of 7.5% to $4 billion from 2012 to 2017.

Service assurance for the user experience, the consumerization of IT, analytics, network topology expansion, and private and public cloud are key market drivers over the forecast period,” said Lee Doyle, group vice president and general manager, Network Infrastructure and Security Products and Services, in a report excerpt. “The relentless expansion and complexity of networks will require simplified network deployment and management tools to ensure satisfactory business delivery.”

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Video Arrives, Challenges Network Managers

There’s long been talk of video becoming standard traffic on enterprise networks and it seems the technology in 2012 could reach critical mass in terms of adoption. But with the addition of video by way of desktop, phone or corporate conferencing systems is also posing some unique management challenges, according to recent research.

According to the Network Instruments 5th Annual Global State of the Network Study, 71% of some 163 network professionals polled will have deployed video in 12 months, 56% already have and 15% plan to do so. Of those with enterprise video deployments in place, 75% said they have standard video conferencing rooms. Sixty-three percent reported using desktop PC video conferencing, and 30% established a telepresence room in their organization. One-fifth said they have implemented videophone technology.

“Video has now made it and it is here to stay,” says Brad Reinboldt, senior product manager at Network Instruments. “Telepresence is lagging a little bit, but that is not surprising considering the infrastructure needed to support it. And as with any new technologies, there is always that initial promise of reduced costs and improved IT service delivery, but IT departments still need to get up to speed and make sure nothing else suffers because of video.”

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Cloud Blurs IT’s View into End-User Experience

IT professionals aren’t just talking about cloud computing, many are in the adoption phase. Now is the time that challenges surface just as users are expecting to experience benefits. And as is true with new technology, the trade-off for lower costs or improved services usually means IT’s job of ensuring optimal performance, increased IT services and smooth systems gets exponentially more difficult.

For cloud computing, security tops the list of challenges, according to the Network Instruments 5th Annual Global State of the Network Study, which polled some 163 network professionals about today’s technologies, adoption rates and follow-on challenges. When it came to cloud computing, nearly three-fourths (74%) cited security for corporate data as the greatest cloud challenge, which shouldn’t surprise many.

From the IT management perspective, the challenges related to cloud don’t stop with security. For those responsible for end-user experience, well their view of the world gets a bit cloudier with cloud. According to the survey results, 37% of those polled said a primary challenge was the lack of ability to monitor end-user experience.

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Application Anxiety: IT Can’t Locate the Problem

While IT environments grow more complex and sophisticated, the challenges network professionals encounter unfortunately remain the same in some respects.

According to the Network Instruments 5th Annual Global State of the Network Study, locating the source of application performance problems among various IT domains – network, system or application – continues to be the top application challenge for 83% of some 163 network professionals polled.

 Graphic Source: Network Instruments

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Want More Network Control? Watch This

See a short product demo of CA Network Automation which enables organizations to take control of network configurations and changes — making it easy to automate common network operational tasks, find and fix hard-to-find configuration problems and meet compliance requirements, according to CA Technologies.

For more info, visit here.

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Closing Visibility Gaps in Heterogeneous Networks

Service Assurance solutions traditionally focus on addressing the challenges in the IP/MPLS core network. As wireless technology gained popularity as a business communication network, the need to extend visibility into the transmission of the wireless provider infrastructure space also grew. Providers continue to expand services through cellular backhaul and networks like 3G/4G/LTE. This creates a need to access vendor-specific element management systems and devices outside simple network management protocol (SNMP).
Most vendor systems use SNMP to obtain information pertinent to fault and performance management. However, the evolution of hardware and services coupled with recent changes in standards has led vendors to choose differing data and communication mechanisms.
Visibility into the health of these elements across the different technical domains is paramount in assuring end-to-end service delivery. Providers need a flexible solution that unifies performance management of multi-vendor, multi-technology networks with proactive, real-time analysis. Providers also need to centralize performance data from disparate sources across all technology silos into clear, predictive and actionable metric and KPI (key performance indicator) information.
CA Mediation Manager provides access to these critical network components and gives you the capability to access these devices through various methods. The scalable and flexible solution sends the fault and performance data to CA eHealth and CA Spectrum respectively to fill visibility gaps to those devices previously invisible to the Service Assurance solution.

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Ray Cook

Social networking communities make for better software products

Social networking communities aren’t just about sharing photos and posting silly statuses. In the realm of enterprise software, online communities serve as virtual user groups in which members can pose questions, get answers and improve the value of the software installed in their environment.

[caption id="attachment_1811" align="alignleft" width="150" caption="Ray Cook, President of CA NetQoS Global User Community"]Ray Cook[/caption]

Ray Cook, President of the CA NetQoS Global User Community, says the forum helps its nearly 400 members pull more value out of the CA Technologies software they have already purchased and gain insight into tools that could help them optimize performance across their environment. The online community also helps IT managers with problem resolution, especially if a peer has already taken the time to troubleshoot a problem, says Cook, technical lead for enterprise monitoring at Westfield Insurance in Westfield Center, Ohio. Cook, along with group Vice President Vagarro Willie, Secretary Dildar Kahlon and Communications Office Stuart Weenig, head up the community and encourage others to join and enjoy the perks of membership.

How long have you been associated with the CA NetQoS Global User Community?
I’ve been a member since January 1, 2011. I was already president in the CA NSM Global User Community (which has more than 1,200 members) and that group is eventually converting over to the CA eHealth and CA Spectrum Global User Community (which has more than 2,300 members) so I wanted to be active in another relevant group.

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