Service Assurance solutions traditionally focus on addressing the challenges in the IP/MPLS core network. As wireless technology gained popularity as a business communication network, the need to extend visibility into the transmission of the wireless provider infrastructure space also grew. Providers continue to expand services through cellular backhaul and networks like 3G/4G/LTE. This creates a need to access vendor-specific element management systems and devices outside simple network management protocol (SNMP).
Most vendor systems use SNMP to obtain information pertinent to fault and performance management. However, the evolution of hardware and services coupled with recent changes in standards has led vendors to choose differing data and communication mechanisms.
Visibility into the health of these elements across the different technical domains is paramount in assuring end-to-end service delivery. Providers need a flexible solution that unifies performance management of multi-vendor, multi-technology networks with proactive, real-time analysis. Providers also need to centralize performance data from disparate sources across all technology silos into clear, predictive and actionable metric and KPI (key performance indicator) information.
CA Mediation Manager provides access to these critical network components and gives you the capability to access these devices through various methods. The scalable and flexible solution sends the fault and performance data to CA eHealth and CA Spectrum respectively to fill visibility gaps to those devices previously invisible to the Service Assurance solution.