Some of our competitors have been spreading misinformation about CA Nimsoft Monitor Snap, our new free IT monitoring solution. So I’d like to take this opportunity to offer the following corrections.
False claim #1:
CA Technologies model to provide community support for CA Nimsoft Snap is not effective or helpful.
The community support model is an excellent one. Users of open source solutions have depended on it for years—with great success. We are committing sufficient Nimsoft SMEs to our community site to ensure that it provides our customers with the help they need.
Community support is in no way the same as “no support.” The funny thing is that some of the competitors who are trashing the community support model actually use it themselves for their free tools!
False claim #2:
Because CA Nimsoft Snap only supports up to 30 devices, you will have to do a complete rip-and-replace when you get to your 31st device.
Anyone who uses CA Nimsoft Monitor Snap can upgrade to the commercial version of CA Nimsoft Monitor – retaining all of their existing configurations and history. There is no “rip and replace” as claimed.
Also, unlike our competitors, we don’t restrict customers to only monitoring a certain number of metrics in their given environment.